Customer Service Representative
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Lightspeed ExpressFull Time
- Oficina Office / (Asistente) (Assistant)
- mattew hall
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Aibonito
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An exciting opportunity awaits you at Lightspeed Express, Powered by DHL! We are a leading courier company providing on-demand, same-day delivery services. Our mission is to provide dependable, time-sensitive delivery solutions while delivering exceptional service to our customers. No matter the circumstance, you can count on us to deliver!
Requisitos:
Requirements:
The core responsibilities of this role include: Respond to customer inquiries via phone and email in a professional and timely manner. Handle customer concerns and escalations while providing exceptional customer service. Collaborate with internal teams and departments to resolve service issues and support daily operations. Accurately enter and maintain customer information, addresses, item counts, and other records. Monitor customer requests and ensure all information is updated and documented correctly. Support day-to-day administrative functions and assist with operational communication as needed.
Aceptando Todos Any Experience Accepted
Beneficios:
Benefits Package:
Our excellent benefits package includes: Affordable medical, dental, and vision coverage available beginning on your 30th day PTO program for all associates, including paid holidays and vacation 401(k) with generous company match Tuition reimbursement program Excellent training and career advancement opportunities Role Purpose: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Requisitos:
Requirements:
The core responsibilities of this role include: Respond to customer inquiries via phone and email in a professional and timely manner. Handle customer concerns and escalations while providing exceptional customer service. Collaborate with internal teams and departments to resolve service issues and support daily operations. Accurately enter and maintain customer information, addresses, item counts, and other records. Monitor customer requests and ensure all information is updated and documented correctly. Support day-to-day administrative functions and assist with operational communication as needed.
Aceptando Todos Any Experience Accepted
Beneficios:
Benefits Package:
Our excellent benefits package includes: Affordable medical, dental, and vision coverage available beginning on your 30th day PTO program for all associates, including paid holidays and vacation 401(k) with generous company match Tuition reimbursement program Excellent training and career advancement opportunities Role Purpose: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
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