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Receptionist/ Sales Support Specialist
The Receptionist & Sales Support is responsible for providing excellent customer service and administrative support others and involves managing front desk operations, assisting with sales leads, patient appointment coordination, and ensuring smooth communication between patients, staff, and management with five-star service. The ideal candidate will exhibit strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Additionally, this position is responsible for organizing, coordinating, and overseeing the day-to-day operations, greeting, and attending to guests, distributing deliveries, and confirming patients' evaluation dates and times.
Requisitos: Requirements: Conducts high-volume of incoming calls and outbound calls through automaticdialer Perform detailed documentation maintenance for cross-functional teams Provides information to prospective clients and physicians Schedules and confirms patients' appointments, meetings, and conferences, andmaintains calendars Ensures quality customer service during communications with various callers Manage new prospective leads through phone and email communication, converting them into initial/active patients. Assist in the closing process of prospective patients/leads, converting them into active patients. Performs research using the internet and other available resources to locate and compile information Uses various software applications, specifically Microsoft Office, to assemble and/or format data and reports Aids with special projects as requested by his/her manager/director Assists with special events planning Participates in call critiques which include providing feedback for co-work Con Alguna Experiencia Requires Intermediate Experience
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