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Customer Service Representative II - Full Time
Job type: Full-time
Where: Old San Juan, Calle de O’Donnell, in front of Plaza de Colón, upstairs of Caficultura.
Earn per hour: $10.50 (after a successful probatory period review 11.50 per hour)
Job Description: Customer Service II
Role: You will engage with our seafarers, providing excellent customer service and helping with operational tasks.
What you’ll do:
• Greet seafarers at the entrance
• Data entry
• Cashier
• Clean common areas when needed.
• Must be willing to approach and greet the public.
• Workdays, nights, holidays and weekends
• Engage with seafarers while share promotion around Old San Juan.
• Required be fluent in reading, writing and speaking Spanish and English.
• Package handling
• Mini-market and office inventory assistance
• Among other tasks assigned by the manager.
Requisitos: Requirements: What we need from you: • Full Bi-lingual (English and Spanish) • Provide customers with courteous, friendly and efficient service. • Known about teamwork. • Excellent communicator with ability to utilize Windows, PDF, Excel and Word effectively. • Knowledge about cash register. • Problem solver who is always learning, open to feedback, and takes action as required. • Able to interact with seafarers and potential concerns courteously and professionally. • Use basic information to solve problems. • Ability to learn procedural knowledge acquired through training and day-by-day. • Must have High School Diploma or GED • Assist in the daily cleaning NO Requiere Experiencia NO Experience Required Beneficios: Benefits Package: Benefits • Medical and Dental pay • Vacation and Sick leave according to the SHSJ Personnel Manual.
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