QA Complaints Analyst
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Full Time
- Profesionales Profesional / (Profesionales - Otros) (Professionals - Others)
- Wanda Alvarez Colón Liz Rivera López
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Gurabo
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We are seeking a QA Complaints Analyst to establish and maintain quality assurance programs, procedures, and controls while ensuring that product performance and quality system elements are continuously measured to support improvement initiatives.
Duties & Responsibilities:
Monitors and tracks all sources of quality detractors utilizing the service database and complaint database.
Ensures compliance with company policies, procedures, and quality standards; as well as safety and environmental regulations.
Requisitos:
Requirements:
Bachelor’s degree or equivalent (related field). 2–4 years of related professional experience. Experience with quality investigations and complaint handling is highly preferred. Bilingual proficiency in English and Spanish. Must be available to work all shifts.
Requiere Mucha Experiencia Requires Expert
Requisitos:
Requirements:
Bachelor’s degree or equivalent (related field). 2–4 years of related professional experience. Experience with quality investigations and complaint handling is highly preferred. Bilingual proficiency in English and Spanish. Must be available to work all shifts.
Requiere Mucha Experiencia Requires Expert
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